Customer Testimonials in Las Vegas NV
Friendly Staff, Andy the service adviser was great, Communication was on point, process was smooth, 👍
Prestige dealership is immaculate the service I received on my 23 Challenger was fast & efficient! My service advisor Brain kept me informed of the progress & offered free coffee and donuts !
I was very satisfied with the quality of the work done on my truck. Everything was very professional from start to finish. Excellent service writer.
Angel was service representative and he was awesome! Great customer service and took care of all of my concerns. I definitely recommend calling Angel up when you need any services for your car.
My favorite service advisor at this dealership is Angel A. He is the best advisor always taking care of me, very professional, courteous, and he listens. I highly recommend this dealership for all your service needs.
I recently brought my 2025 Ram in to have several recalls taken care of. Steve Bahr helped me throughout the service process and provided excellent customer service. He was professional, helpful, and made sure everything went smoothly. I appreciate his time and assistance. Thank you, Steve, for making the experience a positive one!
Angel was very knowledgeable and helpful with our problem and got us serviced quickly. Thanks
Angel, was very professional and provided great customer service wirh timley updates and located the parts needed to get my Jeep back on the road in less than 24hours! The mechanics did clean professional job as well! When settling up we asked if Prestige give military discount... YES the do! Thank you!!!
Service center was helpful in diagnosing my vehicle’s service issues, coordinating repairs with my warranty company, and getting repairs done quickly. I appreciate that they offer complimentary shuttle service to and from.
My service advisor Angel was great! I scheduled to have a recall addressed and an oil change knocked out. No issues with either. Great communication with Angel as he kept me informed of additional options as my vehicle was inspected.
At first I was going to be disappointed as I had wanted maintenance and a recall addressed, they had only read maintenance on my request. When I arrived I told Kimberly my issue and she checked and said they could do the recall repair also if I didn’t mind waiting. I had planned on waiting anyway so YAY! Kimberly got everything done I requested. Excellent communication the time I waited was shorter than expected. Great job!
Prestige is always attentive to my needs from when I bought my car to my maintenance. Brian Clegg is my fantastic service manager. He keeps me informed at every step of my visits. Also, Randy, head of sales, always checks in with me to make sure all is okay with my car, myself, and family. Great customer service across the entire facility.
This dealership is great, I am always met with kind and helpful employees. My usual service rep is Kimberly and she is fantastic! This time around I was helped by Angel and he also was great in helping me with the process.
Excellent car service. The Sean provided great customer service and explained everything. They completed the work in a timely manner. I’m very satisfied with the quality of service and attention to detail.
I took my truck in for an electrical issue. They got me right in. Service was very helpful and fast. Solved the issue that was covered with no cost
Andy Marcu from the service department was very helpful and notable. Aaron Elias from sales was very helpful in my purchase of my new car
So happy with our purchase. I came with check in hand only to find out the vehicle was sold the day prior. Jovan and the Prestige Team worked quickly and had a solution waiting. We ending up with a better deal once we sat with Alec from finance. He was able to lock in a lower rate a better payment. It was great seeing connect with us and my husband on baseball (Yankees Fans). Overall everyone was very helpful and welcoming. Definitely made me feel safe and not pressured like most dealers do. Thank you again to the Manger, Jovan ... Read More DealerRater - Nov 4, 2026
Service reception was fast, all repairs & service completed in a timely manner. All around good experience
The team was on point, friendly and reasonable. They handled 2 trades for a new ram 1500. The experience will bring me back for a new car next time.
Service department Sean was able to get the recall notices completed in about an hour since I had to wait for my truck to get done.
Angel my service writer was prompt on taking me in right at 7 AM. Listen to my concerns on the recall they replace the recall item in a timely fashion kept me totally informed through text messaging and provided a free ride home through Uber. Recommend their service department.
Andy and the team got my truck in quick with the repairs and recall. Completed all of it in a few hours.
The team had the parts that I needed and service was quick thanks to Marco. Great Service!
⭐⭐⭐⭐⭐ I had a great experience with Andrew Rinkovsky and the service team. Communication was excellent, and they kept me updated through text the whole time. They replaced my dead battery under warranty, took care of all the recalls, and had my vehicle ready in just one day. They even provided Uber rides to and from the dealership, which was a big help. I really appreciate how easy and smooth they made the whole process. Thanks, Andrew, for the great service!
Sean in the service department is great. He kept me informed about my van. Sean is the reason I go to Prestige for service.
Had a great experience, Kimberly kept me updated during my car’s service. They also had a ride ready for me
Sean was amazing. He was very patient and professional. He answered all questions and clearly explained all that needed to be done on my car. Service was quicker than expected. Thank you Sean.
From the East Coast and needed our Durango serviced - made appointment with a human and car was taken care of next morning. Angel Anguiano, our service tech provided excellent customer service from drop off to pick up! The pink box doughnuts in the waiting area is also a nice touch! Thanks Prestige - you have a good team!
Had a good experience at Prestige. Kuilani was friendly, kept me updated, and made the whole process easy. They took care of my recall, checked out my concerns, and had my Jeep ready the same day. Really appreciated the quick turnaround!
Had no problem getting in to have my recall taken care of and service rep tom was very helpful
From having a small dent repaired through my insurance by a place called crash champions. They did a terrible job and brought my jeep to dodge on Sahara without my knowledge and they messed my jeep up even more. For piece of mind I brought my jeep to prestige to go through it and make it right. Thank you prestige for being transparent and so helpful.
was a super easy process getting recall work done. my service advisor even helped me put the jack back under the seat and showed me how to do it
Andy Marcu was very professionlal with the assistance provided at the time he help me with my truck issue. Thank you Andy
Matthew came in on his off day to help me get into a vehicle. He and the manager, Manny, made some calls and got the deal done. He wasn't pressured into anything, sold me my 27 SRT Durango, and filed the tank up. Great customer service
We have taken our car to Prestige Chrysler Dodge on Centennial in Las Vegas for everything – lease, purchase, and all maintenance – and we’ve never gone anywhere else our service advisor, Andy M., clearly explains any issues, listens to my concerns with real kindness and patience, and always points out the important safety repairs right away. Pricing is transparent, and he gladly accepts the Mopar savings coupons I bring in. From start to finish, the experience has been consistent in straightforward. If you’re in the Las Vegas area, looking for a Chrysler, Dodge, or Jeep dealership that treat you ... Read More DealerRater - Oct 16, 2026
Great service. We were in and out in 2 hours for our 10K maintenance. The Jeep is running great.
Excellent in every possible way! Thank you to Sean and John in service for the quick communication, turnaround and courtesy servicing my Jeep Grand Cherokee. As always, the people at this dealership go above and beyond to provide an excellent client experience. I have been a client since 2004-- that should tell you everything you would want to know.
I had a wonderful experience with my car purchase. Wilton was the salesman and I could not say enough good things about his character, knowledge, and professionalism. No pressure, no runaround, just straight answers on the numbers. Thank you so much I really appreciate it.
The service advisor Andy took very good care of me, and the service was top-notch, and I did not have to wait long
Drew took good care of me. Quick turnaround. Offered a ride to and from dealer. No complaints.
Angel was amazing! Helpful and friendly! He’s the reason I keep coming back! Professional and kind! Hard to come across when dealing with dealership personnel. Definitely a keeper. Thank you Angel!
Friendly staff, clean and inviting waiting room. With free coffee. Before I knew it my truck was done with no hassle.
Great service when I come in to the service dept, the advisors that assisted me with my oil changes and repairs were very helpful and answered all my questions when it came to getting my jeep repaired under warranty
I dropped the vehicle off on August 31st, 2026. There was an issue with the extended warranty denying the claim after work was performed. I dealt with the warranty issuer as I authorized work to continue (I paid $4,000.00 to start the job). I don't remember the date but it was the third week in September, I went into Prestige to inquire on the progression of work on my vehicle. I received texts on September 17th and 18th from Prestige stating my parts had arrived. Communication between departments seems null and void. 1). Service had no idea parts were in. Advisors told ... Read More DealerRater - Oct 3, 2026
My service person was very professional and made me very comfortable and he was informative
The Steelers ship is very helpful and I get same-day service if it’s possible which it was this last time. I was very pleased with everyone. I came in contact with and I’m glad my car is now repaired.
Very welcoming when you first walk through the doors. Provided simple answers to questions, which I appreciate. Scheduled a ride service home and back since the vehicle needed to be left there for the day. Will be back.
Very pleasant , kind and efficient, will recomend to family and friends.. was a pleasure experience
Los mejores recomendado 100 % muy buen trato y buscan la manera de ayudarte a conseguir el carro que quieres
They are approachable and don’t pressure you. It was also fast when I got my car serviced.
Was having trouble with my Grand Cherokee L. Went here to go over the issue. They listened to my issue, addressed it, found the problem, fixed it and now it is resolved. Thank you!
Went in for my normal oil change on my 2026 Ram Truck. My service advisor was Angel Anguiano and ge did an excellent job of taking in my vehicle (with no appointment) and keeping me updated throughout until it was ready. Prestige continues to do a great job in servicing their customers.
Andrew is awesome Treats me good and hes knows what hes doing hes honest and fair. Ill always go to this dealership as long as hes working here. Ive purchased alot of cars and trucks & vans from them not too happy with the sales mgr but the rest of the staff are really good.
Provided excellent service and follow up to discuss my experience. They go all out to make sure you’re satisfied customer.
Got me in on the same day to resolve my issues. Turns out that both batteries needed to be replaced.
Brought my Ram in for an oil change and to address a few recalls on 9/28/2026. Check in was quick. By the time I’d gotten done with Brian Clegg putting info into the computer my truck was already taken. I love the large covered drop off/pick up area! The former location set up was the main reason I never wanted to take the truck in for service. My only complaint, but not worth taking off a star, is that I didn’t receive an itemized printout of everything they did during the oil change. The way it reads they ... Read More DealerRater - Sep 29, 2026
The service department especially Brian was amazing taking all my concerns in mind and making sure to set the appropriate expectations on timelines, even though not exactly favorable, but beyond his control, I appreciated the honesty and open candidness.
Very satisfied with this dealership. Every time I’ve had to bring my vehicle for service the team is very communicative, professional and I receive my vehicle in a good timely manner. Thank you Prestige team!
The service was great they got me right in took care of everything I asked. The only problem is my radio that they did an update on is now having issues and I will have to have a return visit a bit disappointing for sure.
I brought my vehicle in for an oil change as usual, the team was thorough inspecting for other possible items needing attention. 5 star i was out pretty much at the prescribed wait time. Kudos
Everyone was very helpful. The appointment was quick and everything was done. I had an oil service and tire rotation.
I got my oil changed the other day and Davy was my service tech. He was polite and honest. We also talked a little bit about our kids while we waited for my car to come around for pick up. Will definitely be coming back.
I came to do my oil change the other day, and all I have to say is that Davy was awesome and kind! I would definitely go back and do any future maintenance on my jeep! Thank you!
Exceptional service. My truck was done before expected. All work done was clearly explained. I was treated with respect.
Davy did an excellent job as have all other associates at Prestige. All 10’s for certain!
Fast, quality service! Pulled in, was helped, received a complimentary Uber ride to my home, received a call about the repair finding and cost. My advisor, Andrew, was kind and responsive. The dealership was very clean amd had a comfortable waiting area. I would highly recommend this dealership's service department.
Took my 2019 LARAMIE for maintenance and a fre concerns with suspension and engine. Brian was super responsive and kept me well informed of not only what the technician found but also parts receipt and expectation of completion.
I have a 2018 Durango RT with 228k miles and I need shocks replaced. Brian at Prestige was on it and make sure I had the right shocks for my vehicle. He took care all my needs. I finally found a dealership that cares for the customers more than profit.
Took my truck for a service last Tuesday and Lani did excellent on communicating with, me coming from out of town she make sure to put me on back on the as fast as possible
I took my car in for repairs and received great service. The service advisor, Sean, listened to all my concerns, friendly and got my car back to me fast. Will definitely go back again. I highly recommend asking for Sean to be your advisor when you stop in for service.
The service guys at this location were awesome. Two of the girls who helped me on the phone either didn’t do their job correctly (initially booked appointment for the wrong time) or just sounded uninterested in being helpful. That being said I feel it’s difficult to find service guys who aren’t also rude or just trying to sell you everything. My experience with my service writer was great.
Management at this location is full of broken promises. The service writers are friendly and try to be helpful, but upper management has the typical corporate greed.
Courteous, friendly, quality work done in a timely manner. Mr. Rinkovsky addressed my questions, and offered a discount coupon!
Sean in the service department was amazing great customer service. We will continue to have our jeep serviced at Prestige Chrysler Jeep Dodge
I was a customer of the service department and they were amazing they did a great and thorough Inspection of my vehicle. I didn’t expect leave my vehicle but they provided me a ride back home and kept me updated the whole process 10/10 recommend and ask for Drew Rinkovsky he’s awesome
Thanks for a pleasant experience in your new location best of luck I hope to continue to provide great experiences
Kuilani provided phenomenal customer service with aloha. She made sure everything went smoothly and love that she always followed up and kept me updated.
I've been servicing my two Chargers with this dealership for the past 5 years and have always had a great experience
I drive across town to get my 250 Diesel trucks serviced at prestige because of their Customer Service and professionalism. I buy all my vans and trucks there too, because they do not hassle me with dealer, junk fees, markups, and bogus low Jack insurance.
Everything was excellent and everyone is very friendly, angel my advisor was excellent and kept me very informed with the vehicle
JOVAN WAS AN AMAZING AND CUSTOMER SERVICE WAS BEYOND APPRECIATED. HE NOT ONLY TOOK THE TIME BUT CARED ENOUGH TO TAKE THE TIME TO GET TO KNOW WHO I WAS, WHAT I WANTED AND MY WHY. I HAVE HAD MANY EXPERIENCES WITH DEALERSHIPS AND CARS SALES AND TODAY I WAS TREATED LIKE A PERSON, NOT A NUNBER. BEYOND GRATEFUL FOR THE EXPERIENCE AND THE ENERGY I RECEIVED FROM EVERYONE WHO ACTUALLY TOOK THE TIME TO GREET ME AND ASK IF I NEEDED HELP OR JUST A SIMPLE HELLO. ACKNOWLEDGED AND WELCOMED. THIS IS KEY AND I WILL BE SUPPORTING JOVAN ... Read More DealerRater - Sep 14, 2026
I have always had a good experience at this dealership. Kimberly is who I always go through during any visit and she is awesome. Very kind and clearly cares about the customers.
The communication, timeliness, and the quality of work were top-notch. Angel stayed in contact with me and with the amount of work that was being performed, I got my vehicle back a lot sooner than I expected.
Great costumer service at their parts and service department. Everything I do business there I am always satisfied with theoretical excellent service.
Angel Anguiano was great to work with. Unfortunately my campervan needed new rack and pinion but he communicated well and kept me informed. And huge shout out to the technician who said I should have my tires rebalanced. If I had gotten on the road and felt that bounce I would have thought it wasn't done right. I took it right to Discount Tires and they rebalanced for free. Now I'm free to explore the country again. Thanks so much. And love your new location.
Great service experience from Angel Anguiano. He was very helpful, professional and went above and beyond to help me. Thank you!
Great service on my Ram truck. My service advisor Brian Clegg took care of not only the current issues, but also several past due maintenance items all in a timely manner.
I had a great experience with sales and finance . Miguel Guzman with sales was very helpful and very patient with me. Ruben with finance also great and explained everything really well. I would recommend.
First time having my Jeep truck serviced here and I was impressed with the new facilities and service. My advisor Brian Clegg was very professional and courteous. Overall happy with the service.
Sean gave great customer service. My car couldn’t be repaired there, but he still walked me through the issue, explained what was happening, and pointed me in the right direction. Solid communication and respect.
Andrew and the whole team at prestige worked with us and made the sale on exactly the jeep my wife wanted off the show room floor. 10/10
Repairs were made in a timely and efficient manner. All staff were courteous and helpful.
Took my 2015 Chrysler 200S in for service and the team did an excellent job with the repairs. Time estimate was accurate and Andrew was great at keeping me updated. Would highly recommend, they have an excellent team.
Brain C. Was our service advisor, very professional, kept us updated on our vehicle. Fast service thank you. From the Lucas family
Great experience, work was completed on time and efficient. No complaints. Andrew wa awesome and pleasure to deal with.
Great experience with the service department at Prestige Chrysler Dodge Jeep Ram! Brian Clegg was great to work with and made sure the recall on my Jeep Gladiator was handled quickly and efficiently. Another dealership had my Jeep for a week and didn’t even complete the service. Brian and the Prestige team got it done right and on time. Highly recommend!
Fast, efficient and knowledgeable. Brian , my service advisor is amazing. True to his word! Knows his product.
Awesome dealership, service advisor Andy Marcu always makes sure I am treated right. My 2014 Ram has the platinum bumper to bumper lifetime warranty. Fuel pump went out 4 months ago, took 2 months to get a replacement put in (Always shows a full tank of gas). Replacement they put in was defective, still reads a full tank of gas. 2 months later, last Monday, pump came in. Dropped off the Ram and 2 hrs later Andy called, new pump was damaged in the box. Backordered gain. Dealership is awesome but Ram sucks for getting replacement parts, have had other parts still backordered over 8 months ... Read More DealerRater - Sep 4, 2026
Clean,honest and great work! I’ve taken my hellcat there for ell my work never disappoints
Brian went above and beyond to help resolve a concern from another dealer. I just moved here from TN. Wonderful customer service.